Question 1

What happens if my flight doesn't reach the minimum threshold and gets canceled?

Accepted Answer

If your flight does not reach the minimum threshold, we may cancel the flight(s). This would occur with 15  days notice of your flight. In such a case, we would offer you a full refund or re-accommodate you on a future flight.

We strive to ensure that our customers have a reliable and enjoyable experience, and will do everything possible to avoid canceling any flights.

Question 2

How does Paws Airlines confirm flights for passengers and their pets?

Accepted Answer

Paws Airlines operates on the unique process of confirming flights once we reach the 70% passenger and pet threshold for the flight.

This means that once enough passengers and their pets have booked their seats, we can guarantee the flight. We understand the importance of keeping you updated on the status of your flight, which is why we make it a priority to provide regular updates on the confirmation status of your flight.

This commitment ensures that you can plan and prepare for your travel with peace of mind.